Refund policy

We want you to be happy with ProductPage. Every new workspace starts with a free trial, so you can try the service before paying anything.

Who handles payments

Our order process is conducted by our online reseller Paddle.com. Paddle is the merchant of record for all our orders and processes all payments and refunds. Refunds go back to the payment method you used.

14-day refund

If ProductPage isn't right for you, ask for a refund within 14 days of your first subscription payment and we'll refund that payment in full, no questions asked.

For later monthly payments, contact us within 14 days of the charge. We'll refund it if you haven't used the credits from that month, and we'll look at any other request fairly, for example if you were charged by mistake or the service didn't work as described.

Cancelling

You can cancel anytime from the Billing page in the app. Your plan stays active until the end of the period you've paid for and you won't be charged again. Cancelling doesn't by itself refund the current period; ask us if you'd like a refund under the rules above.

Your legal rights

If you're a consumer in the EU, you may have a 14-day right of withdrawal. Because ProductPage is a digital service that starts as soon as you subscribe, you agree at checkout that the service begins straight away. Nothing in this policy limits rights you have under mandatory law.

How to ask for a refund

Email [email protected] from the address on your account, or reply to your Paddle receipt. You can also find your order and contact Paddle at paddle.net. We aim to answer within two working days, and Paddle usually processes approved refunds within 5–10 working days.

Contact

[Company legal name], [org. no.], [registered address], Sweden · [email protected]